Drive DeVilbiss Healthcare Reviews

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New Reviewer

Trying to send product back difficult

Want to talk to real person-not there sent to website which does not address problem. They do not want to talk to consumers do not buy if not able to send back! Called 4 times-pushed different numbers to no response.
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ID
#2324940 Review #2324940 is a subjective opinion of poster.
Preferred solution
Full refund

Re drive careful p holder swings

Could not answer question in regard to cup holder when she told me they only had two to choose from I gave her the model number of the walker and told her it came with a walker she asked me if it was open he could see through it and I responded yes she said she will have to check and get back to me by email so nothing resolved every time I go to use it its wings and everything in my cup Dumps out on the ground
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ID
#3269218 Review #3269218 is a subjective opinion of poster.
Location
Longview, Washington
New Reviewer

The product I bought was damagedit was ordered through Amazon Prime

Drive DeVilbiss Healthcare - The product I bought was damagedit was ordered through Amazon Prime
Drive DeVilbiss Healthcare - The product I bought was damagedit was ordered through Amazon Prime
Drive DeVilbiss Healthcare - The product I bought was damagedit was ordered through Amazon Prime
Drive DeVilbiss Healthcare - The product I bought was damagedit was ordered through Amazon Prime
I received the over the bed table and the table has been damaged the box was damaged and they taped it back
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ID
#3250502 Review #3250502 is a subjective opinion of poster.
Loss
$60
Preferred solution
Let the company propose a solution
New Reviewer

Wheel chair info on removable arms and flex legs provider ocean hill noDoes not have in stock

Items requested not in stock 20 or 24 light weight wheel chair with removable arms and flex legs Request suggested replacement item In regular chair or transport
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ID
#3228563 Review #3228563 is a subjective opinion of poster.
Location
Hoffman, New Jersey
Preferred solution
Let the company propose a solution
New Reviewer

When mobility scooter will be shipped

Scooter is on back order I would like to know when it will be shipped. This was ordered by Home Medical Products of Memphis
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ID
#3210093 Review #3210093 is a subjective opinion of poster.
Pros
  • Good price large variaty
Loss
$2000
Preferred solution
Deliver product or service ordered

Drive Bedside Commode

Drive Bedside Commode. Chair tips wore out too fast Ordered Drive Bedside. Delayed. Than Out of Stock Walmart cancelled
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ID
#3165279 Review #3165279 is a subjective opinion of poster.
Location
Jacksonville Beach, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing part swing away leg and foot rest

Ordered new wheelchair and it came missing leg and foot rest would like Drive Medical to send me the new parts
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ID
#3120852 Review #3120852 is a subjective opinion of poster.
Pros
  • Rollator
Cons
  • Has terrible customer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing parts

Ordered a new Weelchair came missing swing away leg and foot rest request send them rather than send product Back
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ID
#3120813 Review #3120813 is a subjective opinion of poster.
Location
Chester, Virginia
Pros
  • Like the arms
Preferred solution
Deliver product or service ordered
New Reviewer

To pick up a bed

I'm trying to figure out who picks up a bed that has a drive sticker on it. It was ordered by doctors office which says through better medical but they have no record .
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ID
#3111702 Review #3111702 is a subjective opinion of poster.
Location
Carmichael, California
Preferred solution
Let the company propose a solution
An order was placed with Patrick Jackson on October 27, 2020 via email for 12 MQ6000 Compressor Nebulizers and no response has been had. The company's name is HealthCare Products, Inc. in Barbados. Austin Robbins was my contact person but I was made to understand that...
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ID
#3100877 Review #3100877 is a subjective opinion of poster.
Location
Bridgetown, Saint Michael
I purchased a Drive Medical Rollator/Transport Chair on April 2021. By June 2021, after limited usage due to a fall resulting in broken ribs, the locking mechanism for the backrest broke and will not lock in place. I contacted Drive Medical regarding the above defect...
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ID
#3045249 Review #3045249 is a subjective opinion of poster.
Location
Cicero, Illinois
New Reviewer

Warranty for my product

I have a Drive Walker that one of the screws that hold the handle to the body of wheelchair had came out and there's no way for me to screw it back in I like to know what could you do for me as a warranty because it hasnt been not even six months. Please advise
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ID
#3040223 Review #3040223 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
Let the company propose a solution

I have not heard from them yet

The wheelchair that was guaranteed for 25 years has fallen apart and its a portable wheelchair it folds up really easy to take anywhere and I need it for my mother who is 86 thank you
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ID
#3029898 Review #3029898 is a subjective opinion of poster.
Location
Syracuse, New York
New Reviewer

Walker part

Customer service very friendly and helpful to a point. The part needed is on back order. Will not be able to get it until January 2022. One would think there is a wheel costing $22.40 some where in the world someone could get soon. Its a good thing the broken wheel is able to be glued enough to get the walker to work. The call through internet was a disaster. All they wanted to talk about was damage to the car??? Glad I was able to find a number to be able to speak to a person.
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ID
#3009460 Review #3009460 is a subjective opinion of poster.
Preferred solution
I’ll just wait

Wheelchair

I order the wheelchair on 24th Sept Emailed on the 25th Sept to cancel then again on the 28th Sept the wheelchair arrived on 29th Sept and been Emailing every day but still not any response the wheelchair i ordered is to heavy for me to get in the cari need lightweight folding self and Quick release wheelschair hope u can sort the problem i have not got any Return labels no printer paid by paypal
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ID
#2992739 Review #2992739 is a subjective opinion of poster.
Location
Huddersfield, England
New Reviewer

Scooter won't fit my height.

Can't get in touch with customer service to exchange Scooter for a bigger model that fits my legs for my height.
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ID
#2988021 Review #2988021 is a subjective opinion of poster.
Cons
  • Has terrible customer service
  • Cant contact company to exchange for bigger model
Preferred solution
Let the company propose a solution

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